HELP CENTER
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CATEGORIES
Pick a topic.
7 categories. Every answer in one place.
Getting Started
Create your account, set up your org, and book your first ad.
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Bookings + Campaigns
SOV, pricing formula, scheduling, cancellation, creative swaps.
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Pricing + Billing
Pricing from €2, taxes, invoices.
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Content + Creative
File specs, AI moderation in 60s, rejection reasons, DOOH tips.
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Advertising Guidelines
What is allowed, what gets rejected, how moderation works.
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Troubleshooting
Screen offline, upload failed, content rejected, payment failed.
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For Partners
Connect a screen, set price, revenue share depending on ad share, automatic Stripe payout.
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DIRECT CONTACT
Prefer to reach out directly?
Three channels. All fast.
Support · Online
Not found? Write to us directly.
No ticket system. No queue. Christian reads every request personally.